Where We’re Different: Niche Ops That Move the Needle
We implement the unglamorous systems that make everything else work — and we show the receipts.
Operating Model
- Discovery→Delivery rhythm
- Backlog hygiene; DoD/DoR
- Decision logs; change control
KPI Wiring
- Feature→KPI ties
- OKR roll-ups
- Review cadence
Artifacts
1-Page PRD Kit • Decision Log • Release Gate • Ops Cadence Playbook
Acquisition→Service
- Web/Mobile flows
- Scheduling & comms orchestration
- Service handoffs
Telemetry
- IDs & events spec
- Funnel friction heatmaps
- Service health dashboards
Artifacts
Journey Telemetry • Health Dashboard • Friction Heatmap
Platforms
- SAP SD/SOM/CI • Salesforce • AEM
- EPIC EHR • Identity (Azure AD/Ping)
- Tax & e-invoicing
Engineering
- API contracts & runbooks
- Test data/env strategy
- Release automation
Artifacts
IAM Gate Map • API Contract Pack • Integration Runbook
Warehouse & Models
- Star/snowflake subject areas
- ETL orchestration & data quality
- Lineage & controls
BI Platforms
- Power BI • Tableau • SSRS/BO
- Exec scorecards & drill paths
- Alerting & SLOs
Artifacts
Metric Truth Table • BI Spec Pack • Ops-on-a-Page
FAQs
What industries do you support?
B2B and B2C software, automotive, healthcare, finacial services, and SMB services. We focus on flows and controls, not hype.
Do you work with in-house teams?
Yes — we coach, embed, and leave behind playbooks and templates.
How fast can we start?
Usually within 1 week after a 20‑minute intro and scope alignment. We can be fast based on your MVP!
Do you take fixed-price projects?
For well‑scoped work with clear acceptance criteria, yes.