Selected Work
Product Ops Advisory — “Ship with signal”
Outcome: Fewer rollbacks, faster decisions, cleaner reporting.
RevOps Hygiene in 30 Days
Outcome: Cleaner pipeline signals and faster daily revenue postings.
N-Port Lens — “Faster filings research”
Outcome: Reduced time-to-insight for analysts.
truy.app — “Privacy-first social”
Outcome: Simple sharing with less noise.
S/4 SOM/CI Billing Stabilization — “Stop the leakage”
Outcome: Fewer rejects; faster close; clearer revenue signal.
Journey Telemetry — “See the friction, fix the flow”
Outcome: Better decisions and cleaner handoffs.
IAM SSO Rollout — “One sign-on across apps”
Outcome: Fewer access issues and seamless UX.
Las Vegas SFH Rental — “Stabilize and simplify”
Outcome: Stabilized tenancy and predictable monthly cash flow.
Modesto Commercial Mixed-Use — “Value-add with discipline”
Outcome: Improved reliability of cash flows.
Product Ops Advisory — “Ship with signal”
Situation: Cross-team delivery slowed by unclear requirements and product metrics.
Approach:
- Documented JIRA/CMS/DevOps workflows
- Product Ops and DevOps Templates
- OKRs and KPIs wiring
- Atuomated release cadence revamp
Outcome: Fewer rollbacks, faster decisions, cleaner reporting.
RevOps Hygiene in 30 Days
Situation: Growth slowed by messy ERP and vendor integrations and unclear handoffs.
Approach:
- Mapped and automated RevRec steps
- Integrations hygiene rules + standards audits
- Handoff SLAs/OLAs
- Rvevenue and Trasnactions Dashboards
Outcome: Cleaner pipeline signals and faster daily revenue postings.
N-Port Lens — “Faster filings research”
Situation: Manual N-PORT review slowed research.
Approach:
- Built a lightweight app to parse filings
- Surface key holdings
Outcome: Reduced time-to-insight for analysts.
truy.app — “Privacy-first social”
Situation: Needed a calmer space with controls for sharing and privacy.
Approach:
- Focused, minimal UI
- Clear settings & privacy options
- Fast publishing for short posts
Outcome: Simple sharing with less noise.
S/4 SOM/CI Billing Stabilization — “Stop the leakage”
Situation: Recurring billing issues created revenue leakage and rework.
Approach:
- Mapped SOM/CI event lifecycle
- Error codes matrix & playbook
- Reconciliation sheet
Outcome: Fewer rejects; faster close; clearer revenue signal.
Journey Telemetry — “See the friction, fix the flow”
Situation: Fragmented data across AEM, Salesforce, and SAP applications.
Approach:
- Telemetry spec with IDs & events
- Service health dashboard outline
- 90-day friction fix plan
Outcome: Better decisions and cleaner handoffs.
IAM SSO Rollout — “One sign-on across apps”
Situation: Users struggled with multiple vendor logins and access risks.
Approach:
- Azure AD/Ping IAM roles & scopes across vendor APIs
- App trust & session controls on each interface
- Runbook with alerts & SLOs
Outcome: Fewer access issues and seamless UX.
Las Vegas SFH Rental — “Stabilize and simplify”
Situation: Purchased a straightforward SFH in a stable neighborhood.
Approach:
- Conservative underwriting
- Simple maintenance calendar
- Tenant-first communication
Outcome: Stabilized tenancy and predictable monthly cash flow.
Modesto Commercial Mixed-Use — “Value-add with discipline”
Situation: Mixed-use asset with operational improvements available.
Approach:
- Lease clarity
- Vendor diligence
- Capex planning
- Ops cadence
Outcome: Improved reliability of cash flows.